News for 'customer engagement'

'How Can You Ask Muslim Women To Wait For The Right Time?'

'How Can You Ask Muslim Women To Wait For The Right Time?'

Rediff.com26 Dec 2025

'Every issue that Muslims are facing today affects Muslim women. But how come women's issues don't affect the community?' 'How does the community benefit by the practice of halala or polygamy?'

Over 18,000 Indians deported by US since 2009, Jaishankar tells RS

Over 18,000 Indians deported by US since 2009, Jaishankar tells RS

Rediff.com4 Dec 2025

The Indian government reveals that the United States has deported over 18,000 Indian nationals since 2009, with a focus on human trafficking investigations and concerns over the treatment of deportees.

IT recovery key for Info Edge as Q2 growth lags on weak hiring trends

IT recovery key for Info Edge as Q2 growth lags on weak hiring trends

Rediff.com21 Nov 2025

Hit by a slowdown in information technology (IT) hiring, Info Edge (India)'s results for the July-September quarter (Q2) of 2025-26 (FY26) fell short of brokerage expectations. What helped the online recruitment major offset the weak IT hiring trend was broad-based growth across other sectors.

Anoushka Shankar 'devastated' after sitar damaged on Air India flight

Anoushka Shankar 'devastated' after sitar damaged on Air India flight

Rediff.com4 Dec 2025

Anoushka Shankar reports damage to her sitar after an Air India flight, prompting an investigation by the airline. The incident has drawn reactions from fellow artists and highlights concerns about the handling of musical instruments.

Vodafone Idea net loss narrows to Rs 5,524 crore in Q2

Vodafone Idea net loss narrows to Rs 5,524 crore in Q2

Rediff.com11 Nov 2025

Debt-ridden telecom operator Vodafone Idea on Monday said its consolidated net loss narrowed to Rs 5,524 crore in the second quarter ended September compared to the year-ago period, mainly on account of savings in finance cost on debt from banks and an increase in average revenue per user supported by a tariff hike.

Why Banks Are Struggling For Deposits

Why Banks Are Struggling For Deposits

Rediff.com19 Nov 2025

As deposit growth lags credit expansion, Indian banks face shrinking low-cost Casa inflows, rising funding costs, and structural shifts driven by UPI, e-Kuber, and digital savings trends, points out Tamal Bandyopadhyay.

'India, US Close To Framework Deal'

'India, US Close To Framework Deal'

Rediff.com16 Dec 2025

'...but I would not like to put a timeline to it'

Su-57 stealth jet, S-400 in focus during Putin's visit

Su-57 stealth jet, S-400 in focus during Putin's visit

Rediff.com3 Dec 2025

However, these are understood to be exploratory talks, with an agreement unlikely to be formalised during the current visit.

Wedding Planning Hacks From A Bride-To-Be

Wedding Planning Hacks From A Bride-To-Be

Rediff.com1 Dec 2025

Weddings today are not just events, they are full-blown productions. Between Instagram aesthetics, Pinterest pressure, relatives with opinions and budgets that magically stretch themselves, brides often find themselves overwhelmed long before the pheras begin.

IndiGo Board Unsure If CEO Must Go

IndiGo Board Unsure If CEO Must Go

Rediff.com9 Dec 2025

'I don't think it is right to remove him over one lapse. The focus should be on restoring operations, not on removing a key management personnel.'

'Government Is The Source Of Our Data Leakages'

'Government Is The Source Of Our Data Leakages'

Rediff.com4 Dec 2025

'Instead of the government and telecom operators solving the mess of their own creation, they're telling us we need to give access to our phones perpetually.'

DGCA Moves In As IndiGo Turbulence Continues

DGCA Moves In As IndiGo Turbulence Continues

Rediff.com11 Dec 2025

The DGCA has formed two specialised teams to internally monitor IndiGo's daily operations.

India's Hottest Jobs In 2026

India's Hottest Jobs In 2026

Rediff.com26 Nov 2025

Across all sectors, the future of work depends on adaptability.

Paytm unveils all-new app with clean interface, AI features

Paytm unveils all-new app with clean interface, AI features

Rediff.com10 Nov 2025

Paytm (One 97 Communications Ltd), India's full-stack merchant payments leader serving MSMEs and enterprises, has launched a fully redesigned version of its flagship app, integrating artificial intelligence-driven features to streamline and personalise everyday transactions for its users.

Women scribes denied entry at Afghan FM Muttaqi's presser?

Women scribes denied entry at Afghan FM Muttaqi's presser?

Rediff.com10 Oct 2025

A press conference by Afghan Foreign Minister Amir Khan Muttaqi in New Delhi restricted participation to a select few reporters, notably excluding women journalists, raising concerns about media access and women's rights under the Taliban regime.

Trump's Language Of Fascism

Trump's Language Of Fascism

Rediff.com8 Dec 2025

'Non-compatible with Western Civilization' is about as vague and jingoistic as it gets and Trump saying this gives full license to his acolytes to go full throttle on making life as difficult and scary as possible for as many non-white people as possible,' notes Sree Sreenivasan.

Top Government Exams In 2026

Top Government Exams In 2026

Rediff.com8 Dec 2025

rediffGURU Nayagam PP, founder of EduJob360, breaks down the top government competitive exams aspirants can target in 2026, along with their eligibility criteria, important dates, syllabus essentials and preparation strategies.

ED raids premises of Dulquer Salmaan, Prithviraj in luxury car smuggling case

ED raids premises of Dulquer Salmaan, Prithviraj in luxury car smuggling case

Rediff.com8 Oct 2025

The searches by the ED also covered certain vehicle owners, auto workshops, and traders in Ernakulam, Thrissur, Kozhikode, Malappuram, Kottayam and Coimbatore (Tamil Nadu).

Amazon, Flipkart deploy war rooms for Rs 1.2 trillion festival battle

Amazon, Flipkart deploy war rooms for Rs 1.2 trillion festival battle

Rediff.com23 Sep 2025

At the stroke of midnight, live dashboards lit up simultaneously across Amazon India's World Trade Centre headquarters and Flipkart's Outer Ring Road office in Bengaluru. In sprawling "war rooms" at both the companies, executives monitored real-time data streams tracking payment speeds, inventory levels, and delivery logistics as millions of shoppers flooded online platforms.

'We Have Become The Largest Eyewear Brand In Asia'

'We Have Become The Largest Eyewear Brand In Asia'

Rediff.com5 Nov 2025

'India needs at least 70,000 to 80,000 eyewear stores; our 2,000 stores are just a drop in the ocean.'

HDFC Bank doesn't see AI leading to layoffs: CEO

HDFC Bank doesn't see AI leading to layoffs: CEO

Rediff.com19 Oct 2025

The country's largest private sector lender HDFC Bank does not see its use of artificial intelligence leading to any layoffs, a top company official has said.

How India Buys A Car Today Has Changed

How India Buys A Car Today Has Changed

Rediff.com3 Oct 2025

More Indians start car shopping online, pushing automakers and dealers to respond quickly, train staff, and use AI to turn clicks into showroom visits.

How India Can Beat Global Tech Giants

How India Can Beat Global Tech Giants

Rediff.com18 Nov 2025

With a confident new generation of innovators, India now has the scale and self-belief to shape its own digital destiny marked by creation, observes Ajay Kumar chairman, UPSC.

TCS Q2 FY26 net up 1.4% to Rs 12,075 cr; revenue rises to Rs 65,799 cr

TCS Q2 FY26 net up 1.4% to Rs 12,075 cr; revenue rises to Rs 65,799 cr

Rediff.com10 Oct 2025

India's largest IT services firm Tata Consultancy Services (TCS) on Thursday reported a 1.39 per cent increase in consolidated net profit to Rs 12,075 crore in the July-September quarter of this financial year.

'The Intent Is To Make A Better Bank In The Future'

'The Intent Is To Make A Better Bank In The Future'

Rediff.com28 Oct 2025

'As the team builds, each of them will bring in a different perspective, new thinking.'

'TCS Can Survive Without H-1B Visas'

'TCS Can Survive Without H-1B Visas'

Rediff.com21 Oct 2025

'We sent just 500 people from India to the US on H-1B visas. There is no dependence on H-1B visas.'

UPI Goes Global, Fintech Hits A Wall

UPI Goes Global, Fintech Hits A Wall

Rediff.com1 Nov 2025

'When you think of cross-border payments, the first things that come to mind are risk, compliance, taxation, speed, and cost.'

Bigg Boss Kannada studio sealed over pollution concerns

Bigg Boss Kannada studio sealed over pollution concerns

Rediff.com8 Oct 2025

Authorities in Bengaluru have sealed the studio premises hosting the Kannada reality show 'Bigg Boss' due to serious violations of environmental regulations cited by the Karnataka State Pollution Control Board (KSPCB).

Luxury Cars, Bikes Rev Up For Festival Season

Luxury Cars, Bikes Rev Up For Festival Season

Rediff.com23 Sep 2025

Luxury carmakers are shifting into high gear with a mix of product launches, personalised experiences and lifestyle-led engagement.

AHPI, Star Health in spat over cashless service

AHPI, Star Health in spat over cashless service

Rediff.com15 Sep 2025

If cashless services are suspended, AHPI said, its member hospitals will continue to treat Star Health policyholders, but patients will have to pay upfront and later seek reimbursements directly from the insurer.

Will Trump Pull The Plug On Russian Oil Sanctions?

Will Trump Pull The Plug On Russian Oil Sanctions?

Rediff.com27 Oct 2025

Whether Trump will actually press ahead with the oil sanctions remains unclear, since keeping Russian oil out of the world market risks high oil prices which could boomerang on the US economy and be damaging politically for Trump, points out Ambassador M K Bhadrakumar.

RBI in no hurry to launch digital currency nationwide

RBI in no hurry to launch digital currency nationwide

Rediff.com8 Oct 2025

The Reserve Bank of India (RBI) is in no rush to launch the central bank digital currency (CBDC) nationwide, as its most promising use case - cross-border payments - depends on other countries rolling out their own CBDCs simultaneously for the system to work effectively. That said, the CBDC pilot is progressing well, with the user base in India expanding to about seven million, said RBI Deputy Governor T Rabi Sankar.

'Sovereignty in foundational industries is critical for countries'

'Sovereignty in foundational industries is critical for countries'

Rediff.com22 Oct 2025

'The steel industry has a multiplier effect on direct and indirect employment, national security on the supply chain, technology access etc.'

Flipkart CEO Krishnamurthy signals strong growth amid India IPO plans

Flipkart CEO Krishnamurthy signals strong growth amid India IPO plans

Rediff.com27 May 2025

Flipkart Group Chief Executive Kalyan Krishnamurthy on Monday said the firm was advancing preparations for a potential initial public offering (IPO) in India, which included shifting its holding company to India from Singapore. Speaking at an internal town hall, Krishnamurthy said the company's leadership structure is strengthening and that the steps toward relocating Flipkart's legal base to India are progressing as planned, according to people familiar with the matter.

Explained: Trump's H1 Order Decoded

Explained: Trump's H1 Order Decoded

Rediff.com14 Oct 2025

A deep dive into Trump's new policy and what it means for Indian professionals and companies.

Gold, silver log record gains in H1 FY26 amid US economic uncertainties

Gold, silver log record gains in H1 FY26 amid US economic uncertainties

Rediff.com1 Oct 2025

Owing to uncertainties on higher inflation and muted growth in the United States (US), coupled with concerns around America's rising debt and tariffs imposed by President Donald Trump, the world's largest economy has become the epicentre of an unabated record rally in prices of precious metals.

How To Handle A Competitive Colleague?

How To Handle A Competitive Colleague?

Rediff.com17 Apr 2025

rediffGURU Kanchan Rai, founder of the Let Us Talk Foundation, offers career advice on how to deal with a competitive colleague in a professional manner.

OpenAI's Back-to-School Shift

OpenAI's Back-to-School Shift

Rediff.com5 Sep 2025

By giving students powerful tools early, these companies build long-term trust and affinity.

'India-China Won't Go Back To What It Was'

'India-China Won't Go Back To What It Was'

Rediff.com4 Sep 2025

'What's currently underway is not a 'reset'.' 'What needs to be arrived at is a new balance.'

'UK steel ops to break even by FY26'

'UK steel ops to break even by FY26'

Rediff.com26 Aug 2025

'Due to tariff uncertainty, automotive customers reduced their steel uplift by almost 15 per cent.'